Shipping policy

Order Confirmation

Upon placing your order, you will receive an order confirmation email, indicating that we have successfully received your order and pre-authorized your credit card for the purchase.

If your item(s) are in stock and ready for shipment within five business days, we will process the payment and proceed with fulfillment. You will receive a shipping confirmation email with tracking details once your order has been dispatched.

If the item is on backorder or unavailable, we will cancel the pre-authorization and notify you via email.

For any questions regarding your order status, please contact our customer support team.

Shipping

Our shipping policies may vary depending on the brand and product. For comprehensive details regarding our shipping policies, we encourage you to refer to the product page on our website.

All products are shipped via UPS or FedEx SIGNATURE REQUIRED (unless otherwise specified).

Please allow us up to five business days to process and ship your in-stock order. Some in stock items can ship same day, or within three business days after which its delivery can be tracked via a tracking number sent to the email address provided. Other items may require more time, due to physical location, carrier or warehouse accessibility, item availability, and other logistical conditions. Please note that orders for items that are not in-stock or that are custom or special ordered can take much longer. If you are making a purchase and delivery is time sensitive please give us a call to ensure there are no delays: (916) 538-3422

We will send you tracking information within 24 hours of your order leaving the warehouse to the email address provided.

All products sold are shipped from an authorized Top Spec Motorsports shipping location. Special shipping or delivery arrangements may need to be made for oversize packages. 

In the event a product arrives damaged, please follow the steps detailed below. All damaged items must be reported to the shipping carrier immediately and you must notify Top Spec Motorsports within 48 Hours of receiving your order. If these steps are not followed, your shipment may be denied a damage claim and a refund.

If you received a shipment that is damaged (visibly or once you open the box), please do the following:

• Immediately Contact Us
• Keep the product with its original packaging and box
• Make a list of the damaged or lost item(s)
• Take pictures of the damaged packaging and contents
• If the driver doesn’t allow you to open it for inspection or can’t wait, please write on the Bill of Lading: SUBJECT TO INSPECTION and have the driver sign it.
• Top Spec Motorsports will contact the shipper once we receive the information detailed above to schedule a pickup if needed. DO NOT send it back to the return address without written approval from Top Spec Motorsports.
• Once the product is received back and inspected, we will contact you to let you know if the item can be fixed, replaced, or a credit will be issued.

PLEASE BE AWARE ONCE YOU’VE SIGNED AND ACCEPTED A FREIGHT SHIPMENT, YOU ARE RELEASING THE FREIGHT COMPANY AND TOP SPEC MOTORSPORTS LLC OF ANY LIABILITY FOR DAMAGES NOT REPORTED ON THE DELIVERY RECEIPT. AS SUCH, IT IS IMPORTANT TO INSPECT THE CONTENTS OF A FREIGHT SHIPMENT EVEN IF THE OUTSIDE OF THE BOX(ES) SHOW NO VISIBLE SIGNS OF DAMAGE.

TOP SPEC MOTORSPORTS DOES NOT REFUND SHIPPING CHARGES.

If you have any questions or concerns regarding our shipping policies, please don't hesitate to contact our customer service team. We are here to assist you and ensure a seamless shopping experience.

Phone: (916) 538-3422

Email: support@topspecmotorsports.com